New/Mode Now Syncs to CallHub: Turn Every Action Into a Text Conversation

A supporter just emailed their representative through your New/Mode campaign. What happens next? Starting today, they can get a text.

New/Mode now integrates with CallHub, the outreach platform campaigners use for peer-to-peer texting and text broadcasts. Everyone who takes action on New/Mode can flow into CallHub, so your team can thank them, ask for the next step and keep the conversation going.

Why text after the action?

Policy is moved by the same people contacting the same office more than once. New/Mode gets that first contact right by matching each supporter to their own elected official. A text is the fastest way to make sure it isn't the last.

With CallHub, you can reach those supporters two ways:

• Peer-to-peer texting for one-on-one conversations your volunteers can have at scale.
• Text broadcasts for a quick update or ask to everyone at once.

CallHub also supports calling, voice broadcasts and email, so a text reply can lead straight to a phone bank or a callback.

"CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts." Director of Development and Election Readiness, Green Party of Prince Edward Island

From one action to a text conversation

Here's what a text-first follow-up looks like:

1. A supporter acts on your New/Mode campaign, for example by emailing their representative.
2. Their record syncs to CallHub, including the phone number from your campaign form.
3. CallHub sends a text, peer-to-peer or as a broadcast, with a link to call their rep now.
4. Their reply sets the next step. Supporters who reply yes can be routed into a volunteer phone bank. Those who haven't acted yet get the next text wave. Anyone with a question can get a callback instead of another automated message.

's conditional sequences handle this routing, so nobody has to pull a new list between waves.

Put your action page link in the text. Supporters only come back to New/Mode for their next action if your CallHub message links to it.

Ask for a donation while the moment is fresh

 The best time to ask a supporter to give is right after they've taken action. Recency matters: in the 2026 M+R Benchmarks study, 0.34% of supporters who took an advocacy action donated on the page that followed, compared with a 0.05% response rate for a typical fundraising email. That's roughly seven times higher.

Text is a strong channel for that ask. M+R also found that fundraising text messages drew a 0.17% response rate, more than three times the rate for fundraising email.

Every New/Mode campaign can come with its own donation page. Text that link to supporters from CallHub right after they act: "Thanks for calling your rep today! Can you chip in to keep this campaign going? Click here to donate."

Getting set up

Setup happens in minutes:

• Add a phone field to the campaign forms you want to sync. CallHub needs a phone number on every record, and you'll need one to text anyway.
• Connect CallHub from the Integrations page in your New/Mode dashboard with your CallHub API Key.
• Review your data mapping, including tags, custom fields and Key Value Pairings you want available in CallHub.
• Start syncing, then turn it on or off for each campaign as you go.

The Syncing data to CallHub guide in our Knowledge Base has the details. 

Quick answers

Can I text supporters who took action on New/Mode?

Yes. Once New/Mode syncs them to CallHub, you can reach them with peer-to-peer texts or text broadcasts.

Why do my forms need a phone field?

CallHub requires a phone number on every record. Without a phone field on your New/Mode form, there's no number to sync.

Is the CallHub integration difficult to setup?

Not at all. CallHub connects with an API key rather than a login. Generate a Full Access API key in CallHub, then click Connect on CallHub in the New/Mode Integrations page and paste it in. New/Mode fetches your CallHub fields, sets a sensible default mapping, and lets you fine-tune it before you turn syncing on.

You connect once, the integration applies to your new campaigns automatically, and you can switch syncing on or off for any individual campaign.

Full step-by-step instructions are in our Knowledge Base.

Which plan includes the CallHub integration?

CRM integrations come with the Movement Builder plan and above. Email support@newmode.net with questions.

Can I text supporters a donation ask?

Yes. Every New/Mode campaign can have its own donation page. Send that link from CallHub right after supporters take action, when they're most likely to give.

Ready to start texting?

If you're on New/Mode, open Integrations and connect CallHub. Not using New/Mode yet?

Reach our team at outreach@newmode.net, or book a demo to see New/Mode and CallHub in action

To learn more about CallHub, visit callhub.io.